Returns & Refunds
Refusing at the door
Since orders are Cash on Delivery, the simplest option is to check the order when it arrives and refuse it before paying. You pay nothing and there's no refund to process.
Returning after delivery
- Raise a return within 7 days of delivery using your order number.
- Tell us what went wrong — we review the request and arrange pickup if approved.
- The item must be unused, in its original packaging, with all parts included.
What cannot be returned
- Items that have been used, washed or altered.
- Perishable goods and items sold as final sale.
- Products where a hygiene seal has been broken.
Refunds
Orders are paid in cash on delivery, so approved refunds are paid back by UPI once the item is collected and checked.
Need help?
Reason Telecom
opposite Kaka Hotel, Nehru Bazar, Udaipur – 313001
+91 7023164575 · shetan@sheepbyte.com